Anchorage (866) 573-5492 | Mat-Su (866) 961-8067 | Fairbanks (866)604-8746

Fire Damage Restoration

We have a 24-hour response team with trained crews ready to help. We know what needs to be done, what the insurance company requires, and most importantly that this isn’t just a house, it’s your home.

3 Immediate Steps In Case of A Fire

The most important thing to do in case of a fire is to make sure you are safe. If you lose control of a fire inside or outside your home, your next steps could very much be the difference between life and death. So, to get help on the way, follow these three steps:

1. Stop, Drop, & Roll

If your clothing catches fire, stop immediately. Drop to the ground and roll over and over to smother the flames. Keep rolling until the fire is fully out. Once the flames are extinguished, stay low and move away from the source of the fire to avoid further injury.

2. Escape the Danger

When escaping a fire, remember that smoke and heat rise. Stay low and crawl on your hands and knees to avoid toxic fumes. Check doors for heat before opening them, and keep your head down when exiting. Use stairs instead of elevators and move quickly to safety.

3. Call For Help

Once you are safely outside and away from the fire, call 911 immediately. Share your location and any details you can about the situation. If you’re unsure of the exact address, provide landmarks or descriptions. Stay on the line until help arrives and follow instructions carefully.

Fire Damage? Act Fast. We’re Available 24/7.

Smoke, soot, and fire damage require immediate action to prevent further loss. Give us a call today to see how we can help you!

What To Do After Fire Damage

What To Do:

Call Taylored Restoration, and we’ll walk you through what to do next.
If renting, immediately call your landlord.
Call your insurance company to report a claim and check your policy. Taylored Restoration can advocate on your behalf and support you in interactions with insurance companies.
Open some windows to ventilate the property, but consider weather conditions like rain or freezing temperatures, as moisture intrusion may require water damage restoration to prevent additional damage.
Discard any food in places where you found soot or that was exposed to heat from the fire.
Completely empty your freezer and refrigerator. If electricity has been off for any amount of time, prepare for water using a rolled-up towel.

What Not To Do:

DO NOT try and clean ash and soot off yourself. They contain chemicals that can be dangerous to your health and should be carefully removed by a professional.

DO NOT use affected electronics including TVs, radios/stereos, etc. until checked and cleaned.
DO NOT use affected upholstered furniture, if possible.
DO NOT clean affected clothing with ordinary cleaning products or dry-cleaning.
DO NOT consume exposed food, including canned food, which has been affected by excessive heat.

"An exterior extension cord fire damaged our cedar siding and filled our garage with smoke. Taylored Restorations responded quickly and handled everything with professionalism and care. Their ozone and hydroxyl treatments completely eliminated the smoke odor, and their team expertly restored the siding, insulation, electrical, and drywall. Matching new cedar siding to our 30 plus year old exterior was no small task, but Taylored did it seamlessly. The quality of their craftsmanship and attention to detail were outstanding. We are extremely grateful to Taylored Restorations for their excellent work and highly recommend them." .

"Taylored Restoration did a great job on our burst pipe. They were a recommended contractor with USAA insurance and did a fantastic job. We had our heat go out in one of our zones during the cold spell and the pipe froze. When we got it unfrozen guess what, the pipe burst in 4 different places. We had a plumber come over and fixed the pipe. They then came over and cleaned up the mess, then restored it to a better than the original condition. They were in contact with us and let us know what was happening and when they would be over to do the work. I would recommend them to anyone that has a problem that they can solve. Very satisfied with their work."

"I had seen Taylored Restoration at many sites while working as a firefighter and had the chance to use their services this fall. My mother’s house had a long unnoticed water leak in a boiler area. We utilized Taylored and couldn’t be happier with the service, price, and quality of work. Gordon was on time, communicated well, and coordinated repairs with the HVAC company to minimize disturbance, even with freezing temperatures. The work was under time, on budget, and of excellent quality. They were considerate, clean, and responsible. Price was fair and I would highly recommend." .

"Taylored Restoration helped me through a stressful basement leak with calm confidence and professionalism. Their team quickly assessed the situation, clearly communicated the next steps, and connected me with a reliable plumber to address the root issue. They also expertly handled the moisture mitigation caused by the leak, preventing further damage. I’m very grateful for their responsiveness and expertise—highly recommend!" .

We’ll Help You Recover After a Fire.

Compassionate experts. Proven restoration. Available 24/7. Give us a call today to see how we can help you!